Many thanks for checking out my personal portfolio website.
This website should give you a good overview of my career and education to date. If you have any questions or would like to get in contact with me just drop me a line.
I am an experienced, T-shaped and creative Team manager that has grown and developed multiple cross-functional teams across a variety of disciplines including Customer Experience, Sales, and Responsive UI/UX design.
I have a huge passion for Innovation and I am proud to have recently achieved a First Class Honours in Digital Technology Design and Innovation.
I am an experienced, T-shaped and creative Team manager that has grown and developed multiple cross functional teams across a variety of disciplines including Customer Experience, Sales and Responsive UI/UX design. I have a huge passion for Innovation and I am proud to have recently achieved a First Class Honours in Digital Technology Design and Innovation.
Udemy Course, 2018
IBAT College, 2010
London AA, 2010
Open University, 2008
Netherlands, 1990
Distinction, 2014
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First Class Honours, 2015
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I think this is a great quote from Albert Einstein, especially when applying to the UX Design methodology.
We can't solve problems by using the same kind of thinking we used when we created them
Digital Skills Academy
Mar 2014 – current
Tigerbabble
Mar 2012 – Mar 2014
American Airlines
Apr 2008 – Mar 2012
American Airlines
Mar 2000 – Mar 2008
American Airlines
Jan 1996 – Dec 1999
2012 – 2015
Degree in Digital Technology Design and Innovation
2010 – 2010
Diploma
2010 – 2010
Certificate
2008 – 2008
Certificate
1989 – 1990
Diploma
People & Project Management, Training, Education, Technology, Recruitment, Admissions
User Experience Design, User Interface Design, Front End Development, Research, Interviews, Wireframing, Prototyping
Interactive prototyping, Storyboarding, Mind mapping, Style guides, Wireframes, User-centered design, Information Architecture, Card sorting, User testing, Guerilla testing, Sitemaps, Interviews and surveys, Requirement specification, Scoping
Windows, MAC, Adobe CC, Invision, WordPress, Moodle
I really like this quote by Sally Hogshead, New York Times bestselling author. It reminds me of having worked with various personalities and the temptation to change as a result.
You don’t have to change who you are, you have to be more of who you are
Wow, I am very impressed that you are still reading this page. You are probably a very dedicated recruiter trying to find the best candidate for your next Design role. Well, if I haven’t convinced you yet please have a look at what others have to say about me. These are genuine recommendations taken from my LinkedIn profile and can be validated at any time.
I am an experienced UX Coach & CX Coordinator. In my current role, I coach multiple cross-functional teams of designers, coders, project managers and marketers through a 12-15 week UX focused digital proof of concept project. I coach and mentor these cross-functional teams through the following phases of UX design:
Strategy – defining user needs and business goals
Scope – gather requirement specifications
Structure – Information architecture
Skeleton – Navigation and layout
Surface – Visual User Interface Design
I am also responsible for customer retention, experience, and work on improving the overall experience of our customers using our learning management system (LMS).
David is a master of Customer Experience - helping people achieve their goals in the most efficient and enjoyable way is second nature. I’ve had the pleasure of working with David developing Online CX & Coaching Team in an international environment for the last 3 years. David’s most enviable talent is in seeing the marginal gains that can be enjoyed in tweaking each element of a process to produce stand-out improvements. He is also an excellent coach and skilled at bringing out the best in people in situations of high stress. His attention to detail even extends to developing a vegan version of his famous dutch apple cake! David’s ability to assimilate information and develop solutions that benefit all stakeholders would be an asset to any company.
David exemplifies the highest levels of work culture in Europe.. He is incredibly reliable, dedicated and trustworthy. He is a very courteous and professional person who is a pleasure to do business with. I would have no hesitation in recommending David to the highest level. Thank you again David, it was a pleasure working with you. Best wishes and highest regards for your future.
I have had the absolute pleasure of working with David for the past number of years at Digital Skills Academy. David has always proven himself to be a dynamic and highly motivated project manager. While immersing himself in the latest digital technologies he has also providing thoughtful team leadership and solid application of agile project management principles. He has a clear focus on what is important to both internal and external customers, delivering on agreed goals in the most efficient and effective manner possible while always looking for ways to improve internal processes for the benefit of our customers. I would consider David a ‘go to’ guy in the business when you want a clear answer and a succinct solution to a potential problem.
I had the privilege of working with David for a number of years at American Airlines. He continually impressed me with his great professionalism, always delivering results of a high quality and in a timely manner. He is a great team player and a strong manager. His team benefited from his knowledge, resourcefulness, creativity and excellent communication skills. It was always fun and productive to work with David. I would work with him again without hesitation.
I've had the pleasure of working with David at American Airlines and I was reporting to him directly. Although he was my Manager, he understood all design and technical challenges which made my life a lot easier. I was very impressed with his design and coding skills. I found him extremely organized, easy to work with and very efficient at his job. I highly recommend David.
Just in case you missed this here are a few portfolio pieces. Always keen to hear your critique. Thanks for visiting my portfolio website. David